Please take time to read this important article as suitable access to your home is the responsibilty of the customer. It is important to prepare your home for the team delivering your new Sealy bed, mattress or headboard. How to prepare your home for delivery.
Big Brand Beds will generally use the home delivery service offered by Sealy for Sealy divan beds and mattresses.
All orders for Sealy mattresses and beds will be booked in direct with our customers by the Sealy home delivery department with as much notice as possible. Once a delivery date has been arranged, you will receive notifaction the evening before of a 4 hour time slot. On the day of delivery you will be contacted 1/2 hour before arrival. In order to receive details of time frame, we must have a mobile phone number or email address.
All Sealy delivery services are a 2-person delivery to a room of choice, carried out on a Monday to Friday. Unpackaging, assembly and removal of packaging and removal of the old bed is not part of the service, but is available for an extra charge and must be booked when the order is placed with Big Brand Beds.
Sealy’s carrier will make 2 attempts to effect a successful delivery. If they are unsuccessful on the second attempt, they will refer back to Big Brand Beds for support in progressing the order. We reserve the right to charge the customer in the unlikely event of an aborted delivery.
The same process is followed for headboard orders. However headboard only orders attract a delivery charge if under £399. If a headboard is ordered at the same time as a bed or mattress it will be delivered free.
In the event of a delivery being booked and the delivery fails, the charge of the second delivery attempt and subsequent deliveries thereafter will be down to the customer. We will not attempt additional deliveries until payment has been made. The cost of the deliveries varies from area to area but can cost up to £180 to the Scottish Highlands.
Free delivery to all areas in Zone 1
There is a delivery surcharge to Zone 2 postcodes. AB, IV & KW apply
There is a delivery surcharge to Zone 3 postcodes. We do deliver to the Scottish Island and the Isle of Wight
Follow the link for the Sealy delivery surcharge
Updated 1.2.24