Delivery of your Birlea Order

Delivery of your SleepSoul Mattress

SleepSoul mattresses will be delivered on a next day basis if ordered before 1.00pm Monday to Thursday. orders place before 1.00pm on a Friday will be delivered on Monday. orders placed on Saturday or Sunday will be delivered Tuesday. The service will be carried our by DX. There may be a surcharge for deliveries to Zone 3, but we would notify you before processing the order.

Delivery of your Birlea Bed & Bedroom Furniture

Birlea furniture operates a Direct Home Delivery Service and undertakes to deliver all orders within 7 – 14 working days depending on stock availability at the time of ordering.

Birlea Home Delivery Team

All direct home delivery orders will be booked in directly with the customer by the Birlea home delivery department, and we aim to give as much notice as possible with 3 days being the minimum. The customer will be contacted by phone and will be advised of a delivery date with an all-day slot of 8AM – 4PM. We also offer the facility to call the customer an hour to half an hour before delivery is due if this is required. However, this service must be request by email when placing the order. To protect the safety your customer’s goods, it is compulsory all deliveries are to be signed for. If for any reason the customer is not at the delivery address within the time slot confirmed, our driver may, for your convenience, attempt to leave the parcel with a neighbor to avoid disappointment. However, we cannot leave the item in a safe place e.g. garages, sheds or porches.


Birlea's preferred third party carrier is Tuffnells who provide selected routes and out of area deliveries. Customers will be contacted by our home delivery team to arrange a convenient date for delivery Mon-Fri. Items will be managed by 1 man or 2 man process dependent on the weight and cube of the item being delivered. 1 man items will be delivered kerb side and 2 man items into room of choice*. Customers will be contacted via phone or text by DX with a confirmation of the delivery and a time slot.

Out of area postcodes that DX will fulfil:
AB, DD, IV, KY, PH, DG, EH, FK, G, KA, ML, PA, TD, CA, LA, LD, BH, DT, EX, PL, TA, TQ, TR & SA

Deliveries are not available offshore.

Zone 1

Free delivery to all areas in Zone 1 - England & Wales

Zone 2

There is a surcharge of £40 per delivery to postcodes in this area.

Zone 3

There is a surcharge of £75 per delivery to postcodes in this area.

To add surcharge to basket follow this link.

Birlea Furniture Delivery Map

Updated 26.2.20