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Serene Direct Home Delivery Service

Serene Furnishings will generally operate deliveries for their products as this will speed up delivery lead times to our customers. 

Any orders placed for delivery for Northern Scotland will not be processed until we have spoken to you about an additional delivery charge. We are unable to fix a price as the charges depend on what is being delivered.

Serene Service

Serene provide a Direct Home Delivery Service and undertake to deliver most orders within 3–5 working days depending on stock availability at the time of ordering.

All orders with the exception of 75cm, 90cm & 120cm headboards will be booked in direct with our customers by the Serene home delivery department with as much notice as possible. The minimum being 2 days. Customers will be contacted via telephone and will be advised of a 3 hour time slot. On the day you will receive a pre delivery call.

The two man delivery service carried out by Final Mile (Monday - Friday) is to the customer’s front door only and does not include any unpacking, assembly or removal of packaging.

75cm, 90cm & 120cm headboards will be delivered by Parcelforce on a next day service if ordered before 11.00am

Please note that bedsteads are delivered in FLATPACK form for ease of handling and to prevent damage to the products when taking them upstairs.

Zone 1 & 2

Free delivery to all areas in Zone 1 & 2 which includes London. Delivery is typically within 5 working days

Zone 3

Free delivery to all areas in Zone 3 Delivery is typically within 7 working days

Zone 4

Please contact us for prices for delivery to Zone 4. Allow up to 14 working days for delivery. The surcharge is typically £20 per item.

Updated 17.9.20

Serene Delivery Map