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Julian Bowen Direct Home Delivery Service

Julian Bowen will generally operate deliveries for their products as this will speed up delivery lead times to our customers. 

Service: We undertake to deliver all orders received to your final customers within 7-10 days, providing that the relevant items are in stock, according to our stock availability list.

Booking In: All orders are booked in with the customer no less than 2 days prior to the delivery and the customer is given a time slot of either am or pm so that they do not have to wait in all day. We will require 2 forms of contact details for the customer, i.e. mobile number, home number and or email address

Communications: All orders delivered by our Direct Home Delivery service will have the signed POD Confirmation attached to the relevant invoices.

Conditions: The One Man service will only include delivery to the customer’s door. The Two Man service will be “Room of Choice”. However, this will not involve any unpacking, on-site assembly or removal of packaging.

Scotland. We are sometimes unable to effectively delivery products on the 7-10 day agreed lead time to outlying areas North of Aberdeen. The infrequency of our logistics into these areas means that we will have to extend our delivery lead times in order to maximize the efficiency of our fleet logistics. This applies to the following postcode areas:-

PA – Paisley   FK – Falkirk
KY – Kirkaldy   PH – Perth
DD – Dundee  AB – Aberdeen
IV – Inverness  KW – Kirkwall

All delivery lead times on customer orders into all areas North of Aberdeen will need to be agreed by the JB Direct Home Delivery Team.

Offshore Isles: Our Home Delivery Service is limited to UK Mainland only.

 

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