Dunlopillo Guarantee
Dunlopillo will, within five years of purchase and at our absolute discretion, either repair or replace free of charge any divan base, mattress or pillow which we are satisfied is defective due to faulty materials or poor workmanship.
You will need to provide proof of purchase to proceed with any claim.
If you have purchased an adjustable model the motor and handset are only guaranteed for two years.
Dunlopillo reserve the right to refuse repair or replacement in circumstances where a new Dunlopillo mattress has become defective due to use on an unsatisfactory or second-hand base, or is in an unsanitary condition.
For full details please look for the care card that will be attached to your new mattress.
Caring for your Dunlopillo Bed
Carefully looking after your bed will ensure years of trouble free sleeping.
Dunlopillo Product Information
The Natural way to sleep. Dunlopillo has made natural latex the key ingredient of our famous pillows and mattresses. A latex mattress will hold its shape year in, year out, providing the flexible support back specialists dream about, so you can forget about broken springs, lumps and bumps in your bed!
Silently conforming to your contours and cradling every curve of your body, a latex mattress will ensure a perfect sleeping posture. Whichever position you sleep in? you’ll enjoy a healthy night’s sleep for many years to come.
Everybody needs a good night’s sleep, especially with the pressures of modern day living. Sleep fulfills a vital role in recharging our batteries and keeping us healthy. Yet surprisingly few people relate the quality of sleep to the condition of their beds. When faced with backache or sleeplessness, a prescription from the doctor is a far more likely response than a visit to a bed retailer. Most of us spend a third of our lives in bed, yet rarely do we give much thought to the bed itself. After ten years, even a good bed will have deteriorated steadily through nearly 30,000 hours of wear and tear.
The key ingredient of every Dunlopillo Mattress is Latex.
Dunlopillo Latex is the ultimate elastic material with an arrangement of uniform sized, interconnecting and open cells. Our complex and highly specialised manufacturing process results in the world’s most luxurious latex mattresses and pillows.
The benefits of a Dunlopillo bed.
Resilient, long lasting support.
Conforms perfectly to your body’s contours for superb comfort and back support.
Aerated, well-ventilated interior dissipates body moisture, keeping the mattress fresh and dry.
Latex is hypo-allergenic and its anti-microbial properties inhibit bacteria, fungi and house dust mites – so it can be particularly beneficial for people who suffer from respiratory problems.
Mattresses do not need to be turned as there are little or no subsidiary fillings to settle or pack down.
Silent in use with nothing in the mattress to squeak or creak.
Independent support means you can move freely without disturbing your partner.
Choice of comfort options, styles, sizes and storage variations.
Dunlopillo is an internationally well-known and respected name you can trust, with a reputation for quality established over 75 years.
And don’t forget, every Dunlopillo bed comes with a full 5-year guarantee against faulty materials or workmanship.
Enhanced Moisture Management Technology - What makes Coolmax® so different?
Micro Climate. Coolmax® high tech fabrics form a unique moisture management system for improved air circulation which helps to reduce humidity build up, creating a pleasant micro-climate while you sleep.
Superior Comfort. Patented 4 or 6 channel cross-section fibres have been specifically engineered to provide superior breathable comfort.
Quality. All Coolmax® fabrics have been tested and certified to meet strict Dacron® quality standards.
FREQUENTLY ASKED QUESTIONS
You spend about one third of your life in bed, so it’s vitally important that the one you choose is right for you. To help you make your decision, we’ll try to answer some of the most common queries we receive.
Q. Does the base make a difference to the feel of the mattress?
A. The base of a bed plays a vitally important role in the performance and longevity of any mattress. Dunlopillo has developed a range of bases specially designed to complement latex, from a Pocket Sprung divan, a traditional Sprung Edge divan, a Sprung Timber divan (slatted) through to the latest Electrically Adjustable Sprung Timber divans, Placing a mattress on a Sprung Timber divan will result in a much firmer feel than placing it on either a Pocket Sprung or Sprung Edge divan.
Q. Can I use a Dunlopillo mattress on a bedstead with rigid, non-flexible slats?
A. Yes, provided the following criteria are met. We recommend spaces of 25mm - 63mm (1" - 21/2" approx.) between slats no wider than 63mm (21/2" approx.). You should not use a solid plywood or hardwood base, as condensation will build up on the underside of the mattress due to lack of ventilation.
Q. Can I use an electric blanket with my Dunlopillo mattress?
A. Yes, provided you follow the manufacturer’s instructions.
Q. Can a latex mattress make you uncomfortably warm in bed?
A. A Dunlopillo latex mattress will conform so well to your body’s contours that it may provide a greater degree of insulation than your old mattress. However, Dunlopillo latex is aerated and dissipates heat and body moisture and is unlikely to be warmer in use than any other top quality mattress. Indeed, Dunlopillo latex mattresses are used all over the world and are popular in countries with considerably warmer climates than the UK.
Q. What guarantee does Dunlopillo offer on its beds?
A. We offer a full five-year guarantee against faulty material or poor workmanship. For full details please look for the care card that will be attached to your new mattress.
Q. What is the best mattress to choose if I have a bad back?
A. It is often mistakenly thought that you should buy the firmest mattress available. You should actually try the different combinations of mattress and base and choose the one that provides the most comfortable support for you.
Q. Do I need to turn my mattress?
A. A Dunlopillo mattress is a genuine ‘no turn’ product and is designed to be used on one side only. However, you can turn it from head to toe to more evenly distribute the wear and tear.
Q. What is the difference between the tufted mattress finish and the quilted mattress finish?
A. With a Dunlopillo mattress the difference is more cosmetic than functional. Some people prefer the smoother,flatter surface of the quilted type compared to the more undulating tufted version. For example, the overall support of the quilted mattress and the tufted mattress is much the same.
Q. Are some people allergic to latex?
A. A very small percentage of people do have an allergic response to proteins in natural latex. It is triggered by direct skin contact with rubber products such as surgical gloves and condoms. In the manufacture of a Dunlopillo latex mattress or pillow, the process of blending, foaming, washing and drying reduces the likelihood of proteins remaining in our products to negligible proportions. And, of course, all our mattresses and pillows are supplied covered.
SAFETY
All Dunlopillo divan sets comply fully with British Standard BS7177; 1996 for domestic use (low hazard). Materials used in all mattresses, divans, headboards and pillows also meet the requirements of the 1988 Furniture and Furnishings (Fire) (Safety) regulations.
