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YOU Guarantee

The guarantee on the cover is 1 year and the mattress core 10 year.

The guarantee covers divans and mattress cores against faulty workmanship and materials for a period of 10 years from the ate of purchase. The replaceable mattress cover carries a 12 month guarantee against manufacturing defects. Breasley undertake to repair or replace at their discretion, any of their products free of charge during this period if an inspection or photographs reveal poor workmanship or faulty materials that lead to excessive visible settlement within the tolerance chart below. breasley does not offer a comfort exchange or cash alternative.

Age of product 0-6 months 6-12 months 12-24 months 24-36 months 36-60 months 5-10 years
Standard Mattress 2.5cm 3.0cm 3.5cm 4.0cm 4.5cm 7.0cm

 

Breasley reserve the right to:

  • Substitue with materials of a comparable or higher quality if the identical materials are not available
  • Refuse service if the fault of the product is due to causes other than poor workmanship or faulty materials
  • Refuse to handle or service any product that is in soiled or unhygenic condition or has been abused

Examples of abuse include, but are not limited to:

  • Use without bed linen
  • Using a mattress with a base for which it has not been designed. Slats on a bed frame to be no less than 10cm minium width and no more than 7cm apart
  • Bending or folding the mattress
  • Excessive wear and tear (e.g. jumping on the mattress or repeated localised pressure on the edge)

The guarantee applies only wheregoods have been maintained in line with care instructions above. It must be unpacked within 9 months from the date of manufacture.

The guarantee does not affect your statutory rights. Under the law, the Contract of Sale exists between the retailer and the consumer. Consequently, any claims made under this guarantee must, in all circumstances, be made through the retailer from whom the bed or mattress was purchased. If a claim is made under the guarantee, you must present the original invoice or sales receipt as proof of your purchase. The guarantee only applies to goods purchased from an authorised retailer of Breasley in the UK & Eire and, in all instances, applies to product only where it has been used and maintained in accordance with the manufacturers guidelines and instructions. in the event of a dispute Breasley may request a 3rd party inspection by a recognised organisation.

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