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Serene Direct Home Delivery Service

Serene Furnitshings will generally operate deliveries for their products as this will speed up delivery lead times to our customers. Please note that we are only able to deliver Serene products as far north as Southern Scotland*.

Any orders placed for delivery for Northern Scotland will not be processed until we have spoken to you about an additional delivery charge. We are unable to fix a price as the charges depend on what is being delivered.

Serene Service

Serene provide a Direct Home Delivery Service and undertake to deliver all orders within 3–5 working days depending on stock availability at the time of ordering.

All orders with the exception of 75cm, 90cm & 120cm headboards will be booked in direct with our customers by the Serene home delivery department with as much notice as possible. The minimum being 2 days. Customers will be contacted via telephone and will be advised of a 3 hour time slot. On the day you will receive a pre delivery call.

The two man delivery service is to the customer’s front door only and does not include any unpacking, assembly or removal of packaging.

75cm, 90cm & 120cm headboards will be delivered by Yodell on a next day service if ordered before 11.00am

Please note that bedsteads are delivered in FLATPACK form for ease of handling and to prevent damage to the products when taking them upstairs.

*The postcodes Serene deliver to in Scotland.

DG1 – DG16, EH1 – EH12, FK1 – FK7, G1 – G84, KA1 – KA18, KY, ML & TD

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